Plans
Select your plan name to view or download Benefit Highlights, Evidence of Coverage and Formulary (Drug List), and more.
Select your plan name to view or download Benefit Highlights, Evidence of Coverage and Formulary (Drug List), and more.
24/7, including weekends and holidays
or when your doctor is not available
If you speak another language, language assistance services, free of charge, are available to you. Call 1-888-775-7888 (TTY: 1-877-681-8898).
如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-888-775-7888 (TTY: 1-877-681-8898).
si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-775-7888 (TTY: 1-877-681-8898).
Please contact Member Services for questions about Mental Health Benefits, In-Network Provider Access, Claims Processing, and ANY other questions or concerns regarding your Balance membership.
1-888-775-7888
1-877-681-8898 (TTY)
October 1 – March 31
7 days a week from 8:00 a.m. to 8:00 p.m.
April 1 and September 30
Mondays – Fridays 8:00 a.m. to 8:00 p.m.