For more detailed information about your health plan, such as Benefit Highlights, Summary of Benefits, Evidence of Coverage, and Comprehensive Formulary (drug list), please click on the name of the plan you are enrolled in below. Please contact Member Services for questions about Mental Health Benefits, In-Network Provider Access, Claims Processing, and ANY other questions or concerns regarding your Balance membership.
24/7, including weekends and holidays
or when your doctor is not available
If you speak another language, language assistance services, free of charge, are available to you. Call 1-888-775-7888 (TTY: 1-877-681-8898).
如果您說另一種語言，我們可以為您提供免費的語言協助服務。請致電 1-888-775-7888 (TTY: 1-877-681-8898).
si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-775-7888 (TTY: 1-877-681-8898).
Please contact Member Services for questions about Mental Health Benefits, In-Network Provider Access, Claims Processing, and ANY other questions or concerns regarding your Balance membership.
1-888-775-7888
1-877-681-8898 (TTY)
October 1 – March 31
7 days a week from 8:00 a.m. to 8:00 p.m.
April 1 – September 30
Mondays – Fridays 8:00 a.m. to 8:00 p.m.
