One Medical - EGP Members - Balance by CCHP

Your no‑cost pass to Amazon One Medical starts here.

Balance by CCHP employer group plan members get an Amazon One Medical membership
for you, your spouse/partner, and dependents at no cost to you (a $199 value).*¹

Learn More

No ordinary doctor’s office

Amazon One Medical makes it easy to get primary care with inviting, local offices, the ability to see a provider quickly, and longer appointments that start on time. Your no-cost membership makes a great plan even better with:

Care for everything from common illnesses and chronic diseases to mental health—plus on-site lab services, vaccines, in-app prescription refill requests, and preventive care
35+ convenient locations in the Bay Area, multiple locations nationwide, and expanded-care hours 7 days a week at select offices
24/7 on-demand care, so you can easily connect with a provider via Treat Me Now, Video Chat, or sending a message — all through the app

two nested images of a doctor consulting patients both in person and online

We’ll cover your Amazon One Medical membership—including enrolled family members.

Get Amazon One Medical on us in 3 easy steps:

When enrolling as a Balance member, choose Amazon One Medical as your Primary Care Provider (PCP) and select Hill Physicians as your Medical Group.

Please select your preferred Amazon One Medical office location (and primary care provider, if applicable).

Find One Medical Office Location Here

Complete your Initial Health Assessment within 10 days.
Important: Each family member or dependent must complete their own IHA to activate their individual Amazon One Medical membership.

Get Started

Your no‑cost Amazon One Medical membership will start on the first day of the month after you complete enrollment. You’ll receive an email confirmation once it’s active.
Action required: When your membership is active, visit Amazon One Medical Sponsored Membership to set up your account and begin using services.

Set Up Account Now

Already an Amazon One Medical Member? Switch to Your CCHP-Sponsored Membership

If you already have an Amazon One Medical membership, you can easily transition your account to a CCHP-sponsored membership and continue using Amazon One Medical without interruption.

If You Currently Pay for Your Own Amazon One Medical Membership

You can convert your existing membership to a CCHP-sponsored membership and receive a prorated refund for the unused portion of your membership fee.

To switch your membership:

Sign in to your Amazon One Medical account.
Go to Membership Settings.
Under Membership & Billing, select Update Sponsored Membership.
Enter the CCHP-sponsored membership information as instructed, starting with the email address associated with CCHP.
Follow the on-screen prompts to complete the update. If you are prompted for an activation code, please reach out to CCHP to obtain the code.

Once your sponsored membership is activated, Amazon One Medical will process a prorated refund for any eligible membership fees you have already paid.

If Your Current Membership Is Sponsored by Another Employer

If your Amazon One Medical membership is currently sponsored through a previous employer or another organization, you can also transfer your sponsorship to CCHP.

Follow the same steps above to update your sponsored membership information and switch your account to the CCHP-sponsored membership.

Need Help?

If you have questions or experience any issues while updating your membership, please contact Amazon One Medical directly at hello@onemedical.com for assistance.

Unlock a healthier future for your team. Reach out today to learn more about Balance and how it can support your employer group.

1-800-893-1598

sales@balancebycchp.com

¹Offer covers one year Amazon One Medical membership fee for plan enrollees (valued at up to $199). Must complete Initial Health Appointment (IHA) within the first 30 days to retain Amazon One Medical membership.

²Completion of the Initial Health Appointment (IHA) form is required within 30 days as a condition of Amazon One Medical enrollment.

Balance complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.